Supervisor, Operations
Core
Supervises and coordinates activities of workers in ordering, receiving, storing, inventorying, issuing, and shipping materials in stockrooms, warehouses, or yards.
Role type
Operations Supervisor
Builds
Integrated logistics network for global trade (FTL, LTL, brokerage, cross-border trucking)
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
Staffing planning, schedule management, inventory accuracy tracking, performance qualification, safety procedure enforcement, workflow expediting, conflict resolution, payroll management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Review inbound appointment logs and open order reports to plan daily activities; Plan inbound and outbound schedules to meet customer metrics; Determine staffing needs and assign workers to specific duties; Review and update operational procedures; Track productivity and qualify performance by individual and department; Manage department payroll; Advise employees on handling and equipment use; Trace inventory discrepancies and recommend remedial actions; Ensure safety procedures are followed; Maintain harmony among workers and resolve grievances.
Seniority
Individual Contributor, Supervisory level