Sales Support Specialist
Core
Deliver customer service and support sales processes for Ocean and L&S products in the global logistics industry.
Role type
Sales Support Specialist
Builds
Ocean and L&S shipping solutions
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
customer service, quotation handling, stakeholder management, export/import process execution, BCO conversion, after-sales onboarding support
Preferred skills
data analysis, MS Office proficiency
Technologies
MS Office
Responsibilities
Assist Sales and Customer Success Partners with queries and quotation requests; handle customer issues and exceptions; execute export and import sales processes; approach and convert BCOs; support after-sales implementation and onboarding; collaborate with execution teams to develop customer value propositions.
Seniority
Mid-level, hands-on IC
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