Operational Excellence Lead
Core
Senior individual contributor driving the localization, maturity, and consistency of The Maersk Way (TMW) Operating System and NDC training program across the Nordics area to deliver sustainable business outcomes in logistics and services.
Role type
Senior individual contributor operational excellence lead
Builds
Standardized operational processes, performance governance routines, and continuous improvement culture embedded in frontline operations across the Nordics.
Domain
Logistics and services / Operational Excellence / Lean / Continuous Improvement
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (operational processes and performance governance routines)
Required skills
Operational Excellence methodologies (Kaizen, PDCA/DMAIC, RCA, A3, VSM), structured problem solving, change management, project management (PMI, PRINCE2), data-driven performance governance, cross-functional stakeholder influence, coaching and facilitation, localization strategy design.
Preferred skills
CI/OPEX certifications (Green/Black Belt), process mapping, policy definition, automation initiatives, AI/Agentic Bot development.
Technologies
A3, Kaizen, Lean, RCA, VSM, Bowler Charts, Action Plans, Daily Management, PMI, PRINCE2
Responsibilities
Design and implement localization strategy for The Maersk Way (TMW); drive structured problem-solving exercises (Kaizen, A3, VSM) to address business challenges; coach frontline teams on TMW tools and upskilling programs; define and implement Area and Product KPI frameworks; translate operational constraints into data-driven improvement initiatives.
Seniority
Senior, hands-on IC