Machine Learning Engineer Manager
Core
Lead a distributed team in architecting and evolving AI runtime services (ZVA, AIEA) for Zoom's AI Companion product, focusing on agentic AI, multi-turn conversation understanding, and intelligent response generation.
Role type
Senior Machine Learning Engineer Manager (GenAI)
Builds
Scalable agent runtime frameworks, LLM-based reasoning systems, and production AI services for enterprise collaboration.
Domain
Generative AI, Agentic AI, Distributed Systems, Enterprise Collaboration
Deliverable
production ML models | infrastructure
Required skills
Python, C/C++, CUDA, Deep Learning (PyTorch, TensorFlow), Microservices, Docker, Kubernetes (AWS EKS), Spark, SQL, DynamoDB, MongoDB, MySQL, ElasticSearch, JWT/Key Management, DataBricks, LLM Prompt Engineering, Agentic Workflows
Preferred skills
N/A
Technologies
PyTorch, TensorFlow, AWS KMS, Docker, Kubernetes, AWS EKS, DataBricks, Spark, SQL, DynamoDB, MongoDB, MySQL, ElasticSearch
Responsibilities
Design and evolve architecture of ZVA and AIEA runtime services; Define and implement agent runtime framework for multi-turn conversation and reasoning; Lead and mentor distributed team of researchers and engineers; Drive technical roadmap for AI services; Evaluate emerging AI technologies and frameworks.
Seniority
Senior, hands-on IC with management responsibilities
