Regional Ops SME
Core
Bridge between Global Solution SMEs and regional Center teams to translate global standards and operating models into executable regional processes, driving SCP migrations and solution adoption.
Role type
Senior IC Regional Operations Subject Matter Expert (SME)
Builds
Regional operational processes, SCP migration readiness, and sustainable business outcomes for logistics customers
Domain
Logistics / Supply Chain Management / Operations Excellence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Lead Logistics process expertise, SCP migration support, process standardization, root cause analysis, UAT validation, master data governance, workflow automation, stakeholder collaboration, change enablement
Preferred skills
None stated
Technologies
SCP, Horizontal Workflow Automation (HWA), AI-enabled capabilities
Responsibilities
Support SCP migrations and implementation activities for new and existing customers; Translate global standards into executable regional processes; Drive process standardization and continuous improvement initiatives; Accelerate adoption of SCP and strategic platforms; Provide operational insights and frontline feedback to refine global solutions; Lead and support User Acceptance Testing (UAT) and validate business requirements; Drive adoption of Horizontal Workflow Automation (HWA) and technology-enabled solutions; Perform root cause analysis and implement corrective actions; Support development of SOPs, knowledge repositories, and training materials; Ensure master data accuracy and configuration integrity
Seniority
Mid-Senior, hands-on IC