IT Field Operations Coordinator
Core
Provide technical support and implement infrastructure systems and applications across multiple disciplines, employees, contractors, and consultants at Fort St. John office and remote sites.
Role type
Senior IT Field Operations Coordinator (Infrastructure & OT)
Builds
IT infrastructure, network systems, SCADA/PLC support, and communication systems for oil and gas operations
Domain
Oil and Gas / Industrial IT / OT Convergence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT service management, IT infrastructure administration, telecommunications systems administration, network and OT experience, Windows OS troubleshooting, network cabling and switching, VoIP and IVR management, Microsoft 365 administration, hardware troubleshooting, Starlink setup and administration, IoT knowledge
Preferred skills
Fortinet and Cisco products knowledge, Oil and Gas industry experience
Technologies
Windows 11 Pro, Windows Server 2019/2022, M365, SQL Server, Microsoft Exchange, Active Directory, GPO, DHCP, DNS, TCP/IP, Avaya, Fortinet switches, Cisco products, Starlink, SCADA, PLC
Responsibilities
Support, maintain, and develop site infrastructure systems including desktops, laptops, servers, LANs, WANs, and security; Manage and support internal infrastructure, hardware, and data center interactions; Provide technical support for SCADA and PLC systems; Install and manage network cabling per company standards; Implement cybersecurity policies and protocols; Troubleshoot and maintain VoIP and IVR systems; Deploy software updates and troubleshoot end-user feedback; Manage IT assets and component inventory; Provide training and support to site operations users
Seniority
Senior, hands-on IC with field deployment capability