Assistant Manager
Core
Assistant General Manager supporting store operations, team development, and sales goals in a coffee shop.
Role type
Assistant General Manager (Growth role)
Builds
Coffee shop operations and customer experiences
Domain
QSR / Coffee
Required skills
Customer service, Team leadership, Problem resolution, Cash handling, Inventory management, Administrative tasks, P&L awareness, Goal achievement
Preferred skills
Supervisory experience, High school diploma or GED, Valid driver's license, Reliable transportation
Technologies
POS systems, Inventory management tools
Responsibilities
Demonstrate team member and shift leader duties, Develop business understanding to GM level, Create positive customer connections, Drive speed and service to hit sales goals, Resolve problems with professionalism, Manage store funds and cash policies, Execute administrative tasks and inventory control, Foster team culture and values, Lead with a global brand view, Build trusting relationship with GM.
Seniority
Mid-level, hands-on IC
