General Manager
Core
Lead daily operations of a single coffeehouse, driving financial performance, team development, and guest experience.
Role type
Store General Manager
Builds
Coffeehouse operations, sales, and guest service
Domain
QSR / Coffeehouse
Required skills
P&L management, staff scheduling, guest service leadership, inventory control, cash handling, food safety compliance, local marketing execution
Preferred skills
ServSafe certification, sales growth experience, recruitment and training expertise, proficiency with Toast and Workday systems
Technologies
Toast, CrunchTime, Teamwox, EcoSure, Medallia, Workday, Beekeeper
Responsibilities
Manage P&L, labor costs, and sales goals; schedule and coach staff; ensure food safety and sanitation standards; oversee inventory and cash controls; deliver consistent guest service across all channels.
Seniority
Individual Contributor, Store Level
