Specialist
Core
Planning and tracking container movement, coordinating pick-ups and deliveries across truck, rail, and barge modalities to ensure time-sensitive cargo reaches destinations within established terms.
Role type
Logistics dispatch specialist (landside operations)
Builds
Landside transport operations for containers and cargo
Domain
Global logistics and supply chain
Required skills
SAP TMS, MS Office, container tracking, multi-modal coordination, documentation processing, customer communication, cost management, system updates
Preferred skills
Case management
Technologies
SAP TMS, MS Office
Responsibilities
Coordinate and problem solve pick-ups and deliveries with contract drivers, partner carriers, rail operators, and port operators; Dispatch work orders for truck, rail, and barge; Communicate delays to customers proactively; Track, trace, and report container activity; Update relevant systems to track appointments and drays; Process and complete all documentation assigned in a timely manner; Manage additional costs; Provide vendor feedback to procurement to improve performance.
Seniority
Junior, entry-level to early career