Single Carrier Landside Specialist (Spanish Speaker)
Core
Manage end-to-end dispatch operations for container movement across truck, rail, and barge networks, ensuring timely delivery and resolving operational exceptions.
Role type
Senior IC logistics operations specialist (dispatch)
Builds
Container dispatch services for global trade customers
Domain
Logistics / Supply Chain / Transportation
Deliverable
product features
Required skills
End-to-end dispatch planning, carrier assignment, exception management, stakeholder coordination, risk monitoring, cost oversight, process improvement
Preferred skills
Experience in shipping landside processes, SAP BI applications
Technologies
SAP BI, MS Office
Responsibilities
Coordinate container dispatch across truck, rail, and barge networks; Manage daily interactions with customers, carriers, and terminal operators to resolve issues; Monitor shipment and container movements to identify risks; Ensure achievement of customer service commitments; Address inquiries and manage expectations to drive NPS; Maintain accurate operational records and documentation; Oversee accessorial costs and equipment utilization.
Seniority
Mid-level, hands-on IC
