Continuous Improvement Lead - CHB
Core
Embed a strong, outcome-driven Continuous Improvement operating model across regional teams to drive operational excellence and efficiency.
Role type
Continuous Improvement Manager (IC)
Builds
L3-level operational and non-operational efficiency initiatives, CI operating model adoption, and automation solution readiness.
Domain
Logistics / Global Service Centre / Operational Excellence
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Continuous Improvement, Operational Excellence, Lean, Six Sigma, A3 problem solving, Bowler reviews, SQC, daily management, standard work, visual management, structured problem solving, coaching, stakeholder management, efficiency initiative tracking
Preferred skills
Experience working with automation and transformation teams, ability to influence at different levels, hands-on execution approach
Technologies
MOS, TMW, A3, Bowler, SQC
Responsibilities
Lead deployment and adoption of the CI operating model across assigned L3 processes; drive L3-level efficiency initiatives and track business benefits; coach teams and managers in practical CI behaviors; monitor process performance and escalate systemic issues.
Seniority
Mid-Senior, hands-on IC