Senior Infrastructure & Hardware Engineer
Core
Designing, deploying, and maintaining high-performance compute (HPC) and AI server environments, bridging hardware engineering and infrastructure design.
Role type
Senior Infrastructure & Hardware Engineer
Builds
HPC and AI server environments for Zoom's platform (ZoomPhone, Contact Center, etc.)
Domain
Data Center Infrastructure / Hardware Engineering
Deliverable
production ML models | infrastructure
Required skills
Dell PowerEdge server platforms, high-speed transceiver interfaces (PCIe, DDR4/DDR5), rack-and-stack, cabling, power connectivity (single/three-phase AC, PDUs), TCP/IP networking, server BIOS/firmware configuration, hardware diagnostics, scripting and automation, reading rack elevations and power diagrams
Preferred skills
Experience in data center/field service/hardware support roles, lab equipment administration (scopes, BERTs), vendor-facing communication, travel to customer sites
Technologies
Dell PowerEdge, iDRAC, OOB, NetBox, CMDB, PCIe, DDR4, DDR5
Responsibilities
Define technology vision and roadmap for HPC/AI servers; lead technical discovery and collaborate with stakeholders; validate data center readiness (power, cooling, rack layout); deploy third-party integrated servers and DCC infrastructure; install and rack AI servers; connect redundant power feeds; apply line-cord identification labels; develop network cable designs; lead and train junior staff on BIOS/firmware settings; run initial diagnostics and validate hardware health; produce as-built documents; provide senior-escalation support for onsite break/fix and FRU/CRU replacement
Seniority
Senior, hands-on IC
