Shift IT/OT Engineer
Core
Monitoring and maintaining IT/OT infrastructure hardware and services to support terminal operations and prevent incidents.
Role type
Shift IT/OT Engineer
Builds
Terminal technology platform stability and operational continuity
Domain
Maritime logistics / Port operations
Deliverable
infrastructure
Required skills
IT/OT infrastructure hardware troubleshooting, ITSM practices, incident management, change management, end-user software support, regulatory compliance knowledge
Preferred skills
Predictive monitoring, collaboration with Level 2 teams, new technology implementation
Technologies
Datacenter racks, cabling, network, server equipment, Access Control, CCTV/OCR, radio equipment, VMTs, backbone network
Responsibilities
Monitor Terminal Technology Platform to predict and prevent incidents, conduct maintenance and resolve incidents for local IT infrastructure, conduct maintenance and resolve incidents for local OT infrastructure, install and replace end-user and IT/OT infrastructure hardware devices, participate in regional Change Advisory Board meetings, provide end-user support services, collaborate with local IT/OT Engineers from Level 2, ensure proper Change and Incident processes for local IT/OT assets, contribute to local IT initiatives and new technology implementation
Seniority
Experienced, hands-on IC
