Technology Manager – CCR/CCS Billing
Core
Strategic direction, delivery, and support of technology solutions for Credit, Collections, Revenue Management, Large Customer Billing, and Meter-to-Cash business processes.
Role type
Senior Technology Manager (Billing & Revenue Management)
Builds
Technology solutions for AEP's Customer Revenue and Billing organizations
Domain
Energy / Utility / Billing & Collections
Deliverable
production ML models | product features | infrastructure
Required skills
Strategic planning, team management, budget management, project management, risk assessment, resource allocation, business continuity planning, compliance leadership, stakeholder management
Preferred skills
Direct supervision experience (4-6 years), diverse team development
Technologies
NERC CIP, cyber security, physical security
Responsibilities
Align technology strategies with operational objectives, manage and develop technology staff, ensure reliability of technology infrastructure, provide financial leadership and budget management, lead business continuity planning and disaster recovery, manage resources for service restoration during outages
Seniority
Senior, hands-on IC with management responsibilities