Nurse Advice Line - Nights, One Weekend Shift Per Week
Core
Performs telephone triage and provides care advice to patients of all ages (newborn to adult) via a Nurse Advice Line, assessing symptoms, determining interventions, and guiding callers on when to seek further care.
Role type
Registered Nurse (Telephone Triage)
Builds
Patient care advice and triage dispositions
Domain
Healthcare / Nursing / Telehealth
Deliverable
client delivery
Required skills
Nursing judgment, telephone triage, patient assessment, medication review, quality improvement, computer software utilization, emergency response
Preferred skills
Bilingual skills, advice line experience, emergency department experience, urgent care experience, triage experience
Technologies
Computer software, reporting systems
Responsibilities
Collect patient health data and perform initial assessments for neonatal, pediatric, adolescent, adult, and geriatric patients; Review medications, dosages, allergies, and immunization status; Perform quality audits and integrate findings into practice to improve care outcomes; Document symptoms, nursing assessments, and advice given; Identify signs of abuse and make appropriate referrals; Adjust dispositions based on unique patient needs using nursing judgment.