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Manager-Operations Excellence

Malaysia, Selangor, Shah Alam, 40400💼 Full-time🗓 2026-05-29 → 2026-07-31

Core

Lead and embed a culture of continuous improvement across multiple logistics sites to strengthen operational standards in safety, quality, productivity, and performance.

Role type

Manager, Operations Excellence (Continuous Improvement)

Builds

Operational excellence programs, efficiency improvements, and sustainable measurable results for Maersk Contract Logistics.

Domain

Logistics / Supply Chain / Contract Logistics

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (implied by site visits and shop-floor environments, but strictly speaking, the deliverable is operational improvements. Let's re-evaluate based on the list: 'production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work'. None fit perfectly. The role drives 'operational excellence programs' and 'improvement initiatives'. This is closest to 'infrastructure' (process infrastructure) or 'client delivery' (internal client). However, the prompt says 'physical/clinical work' for roles like nurses. This is a management role. Let's look at the options again. It's not ML, not a feature, not a dashboard, not research, not client delivery (external), not infrastructure (IT). It is process improvement. I will map this to 'infrastructure' as it builds the operational framework, or perhaps the prompt's list is limited. Let's choose 'infrastructure' as it builds the operational systems/processes.

Required skills

Lean methodologies, continuous improvement frameworks, data analysis, project management, stakeholder influence, facilitation, training delivery, problem-solving (root cause analysis), Microsoft Office/Power BI.

Preferred skills

Lean Six Sigma Green/Black Belt, PMP certification, digital tools knowledge (Power Apps).

Technologies

Microsoft Office, Power BI, Power Apps.

Responsibilities

Drive operational excellence initiatives across Health & Safety, 5S, and process optimization; Lead deployment of labour and equipment management tools; Conduct site visits and operational reviews; Lead and implement Continuous Improvement programs including North Star initiatives; Identify productivity gaps and eliminate waste; Facilitate CI workshops including VSM, process mapping, and root cause analysis; Coach and mentor operations teams on Lean methodologies; Deliver training on 5S and Lean Six Sigma practices.

Seniority

Manager, hands-on IC with strategic alignment

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