Manager-Operations
Core
Oversee end-to-end logistics operations including receiving, put-away, storage, picking, packing, and outbound dispatch for multiple client accounts.
Role type
Manager, warehouse and logistics operations
Builds
Logistics operations and client account fulfillment
Domain
Global trade and logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics operations management, multi-client 3PL operations, warehouse workflow management, WMS systems, inventory control, team leadership, HSE compliance, cost reduction initiatives, labor and equipment resource planning
Preferred skills
Lean, 5S, Kaizen methodologies, temp/contract labor management, high-volume operations management
Technologies
Warehouse Management Systems (WMS)
Responsibilities
Oversee end-to-end logistics operations including receiving, put-away, storage, picking, packing, and outbound dispatch; Manage multiple client accounts ensuring contractual obligations and SLAs are met; Monitor and improve operational KPIs including on-time delivery, inventory accuracy, pick rate, productivity, and space utilization; Lead and develop warehouse teams across various shifts; Drive health, safety, and environmental (HSE) compliance; Plan and allocate labor and equipment resources based on forecasted volume; Maintain accurate inventory control through cycle counts, audits, and reconciliation; Coordinate with transport teams for timely dispatch; Initiate and implement cost saving projects and continuous improvement initiatives.
Seniority
Manager, hands-on leadership