Associate, Sales Support - Quality - Bilingual - Caterpillar B2B
Core
Provides administrative and quality support to internal and external sales teams, handling order processing, contract research, and document management.
Role type
Associate, Sales Support (Quality)
Builds
Sales contracts, price quotations, and booking records
Domain
B2B Sales Operations
Deliverable
product features
Required skills
Microsoft Excel, bilingual communication (English/Spanish), data accuracy, process compliance, client query handling, task prioritization
Preferred skills
Product knowledge
Responsibilities
Prepare detailed quotes for contract renewal and RFP/RFI responses, maintain quote documentation with precise pricing updates, ensure integrity of client information in database systems, update and manage Excel spreadsheets, handle external and internal queries, perform bookings and purchase order processing, conduct quality assurance self-checks on documentation, prioritize tasks to meet deadlines