Customer Experience Specialist (Dutch-speaking) - On-site - Automotive Industry JL01
Core
Lead structured follow-up and support calls with prospective customers for a premium automotive brand, reinforcing brand value and collecting insights to support retailer sales teams.
Role type
Customer Experience Specialist (Sales Support)
Builds
Customer engagement and sales support for premium automotive brands
Domain
Automotive industry, Customer Experience
Deliverable
client delivery
Required skills
Bilingual Dutch and English, Customer service or sales experience, Communication with executive-level clientele, Structured reporting, Adherence to scripts
Preferred skills
Background in business, communications, or automotive studies, Experience in automotive or luxury sectors, Interest in premium products
Technologies
CRM systems (implied by call tracking and reporting)
Responsibilities
Lead structured follow-up and support calls with prospective customers, Represent a premium automotive brand with professionalism, Reinforce brand value while identifying customer concerns, Collect key insights and summarize interactions, Maintain consistency and relationship continuity, Ensure all customer interactions align with quality standards
