Home Medical Equipment Specialist
Core
Coordinates intake, order processing, and delivery of home medical equipment (HME) and supplies for patients, acting as a liaison between referral sources, providers, and patients.
Role type
Home Medical Equipment Coordinator
Builds
Home medical equipment and supply orders for patients in clinical and home settings
Domain
Healthcare / Durable Medical Equipment
Deliverable
physical/clinical work
Required skills
Patient care, Order entry & processing, Medical equipment knowledge, ICD-9/ICD-10 coding, Insurance eligibility verification, Equipment setup and fitting, Delivery coordination, Billing and compliance (Medicare/Medicaid)
Preferred skills
Office operations coordination, Project management, Continuous improvement initiatives
Technologies
EMR systems, POS systems, Scheduling tools, Internet/email
Responsibilities
Gather referral information and enter data into EMR; Verify insurance or self-pay status; Coordinate deliveries and ensure timely equipment setup; Provide one-on-one patient education and fittings; Process payments and coordinate pickup; Audit casework to identify trends and correct data; Translate diagnoses into ICD codes; Respond to inquiries and triage communications.
Seniority
Individual Contributor, entry to mid-level