Senior Project Manager
Core
Lead complex technology and transformation initiatives across multiple teams, stakeholders, and delivery workstreams to ensure projects move from inception through execution with clarity and momentum.
Role type
Senior Project Manager (IC)
Builds
Strategic consulting, design, advisory services, market research, and contact center analytics
Domain
Technology services and digital transformation
Deliverable
product features
Required skills
Agile delivery management, scaled agile practices (PI Planning), risk management, stakeholder coordination, data-driven decision making, vendor/partner management, team formation and onboarding
Preferred skills
Matrixed environment experience, executive communication, fast-paced environment adaptability
Technologies
Jira
Responsibilities
Lead complex projects and initiatives across multiple teams and workstreams; Manage agile delivery teams using scaled agile practices; Break down projects into clear plans, milestones, and execution paths; Use Jira reporting and metrics to assess progress and drive decisions; Coordinate matrixed development teams to manage priorities and dependencies; Partner with third-party vendors to support project delivery; Proactively identify and mitigate risks and blockers; Support team formation and onboarding of new members; Facilitate communication across all stakeholder levels; Drive project launches and post-launch follow-through.
Seniority
Senior, hands-on IC