Home Medical Equipment Delivery Assistant
Core
Intake, coordination, and delivery of Home Medical Equipment (HME) and supplies to patients in clinical and home settings.
Role type
Home Medical Equipment Delivery Assistant / Coordinator
Builds
HME products and supplies for patients in homes and clinical settings
Domain
Healthcare / Durable Medical Equipment
Deliverable
physical/clinical work
Required skills
HME equipment knowledge, patient education, order processing, insurance verification, ICD-9/ICD-10 coding, equipment setup and fitting, driving
Preferred skills
Office operations coordination, project management, continuous improvement
Technologies
EMR, POS systems, scheduling tools, internet
Responsibilities
Coordinate patient intake and order processing; manage delivery and fulfillment of medical equipment; provide one-on-one patient support including equipment education and fittings; process payments and coordinate pickups; audit casework and translate diagnoses into codes; deliver equipment to homes including navigating stairs and crowded spaces.
Seniority
Individual Contributor, entry to mid-level