Account Manager
Core
Oversee complex client accounts by managing the client's end-customers, driving renewals, expansions, and conversions to meet operational needs and growth goals.
Role type
Associate Account Manager (B2B Sales/Account Management)
Builds
Client service relationships and revenue growth for existing customer base
Domain
B2B Services / Client Management
Deliverable
client delivery
Required skills
account management, contract renewal, upselling, objection handling, data analysis, territory management, negotiation, risk assessment, stakeholder engagement
Preferred skills
none stated
Technologies
none stated
Responsibilities
manage client's customers end-to-end, achieve revenue-based quotas, resolve escalated issues, evaluate customer needs and propose solutions, act as single contact for client's customers, manage sales territory and monthly quotas, negotiate in tough situations, identify opportunities for additional sales, develop contingency plans for risks
Seniority
Individual Contributor, entry-to-mid level