门店主管 Store Supervisor
Core
Manage store operations and customer experience as Manager on Duty (MOD) for a flagship retail chocolate store.
Role type
Senior retail store supervisor (MOD)
Builds
Retail store operations and brand experiences
Domain
Retail / Consumer Packaged Goods (Chocolate)
Deliverable
product features
Required skills
Team leadership, shift management, customer service, sales performance tracking, emergency handling, food safety compliance
Preferred skills
Large-format store management experience, visual merchandising collaboration
Technologies
POS systems, inventory management tools
Responsibilities
Manage customer flow and reduce checkout wait times; lead shift teams to achieve sales targets; ensure food safety and operational standards; handle customer complaints and emergencies; maintain store visual standards and product availability.
Seniority
Senior, hands-on IC