MEA CSL Excellence Manager
Core
Own supply chain strategy deployment, value creation roadmap, and regional transformation programs for Customer Service and Logistics across Middle East and Africa.
Role type
Senior IC supply chain excellence manager (logistics & customer service)
Builds
Regional supply chain strategy, service level improvements, cost optimization plans, and digital transformation initiatives
Domain
Consumer Goods / Supply Chain & Logistics
Required skills
Supply chain strategy, customer service level management, operating plan leadership, cost optimization, digital transformation, reporting workstreams, stakeholder management, data analysis
Preferred skills
Master's in supply chain management, APICS/IBF certification, SAP expertise, PMP certification, Business Intelligence tools
Technologies
SAP, Microsoft Office (Excel, PowerPoint, Word), Business Intelligence tools
Responsibilities
Standardize service measures across markets and factories, lead operating plan process for service level improvement, lead value creation program for logistics cost optimization, manage logistics conversion cost operating plan, lead digital transformation plan deployment, copilot supply directors on transformation strategy
Seniority
Senior, hands-on IC
