Manager of Business Process & Governance
Core
Drive consistency, accountability, and operational excellence across the organization by establishing standardized processes and ensuring compliance.
Role type
Manager of Business Process & Governance
Builds
Standardized processes, governance frameworks, operational dashboards, and cross-functional alignment
Domain
Corporate Operations / Business Process Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process management, operations management, project management, governance, SOP development, workflow design, stakeholder facilitation, risk identification, process improvement, operational reporting, KPI development
Preferred skills
Operational reporting, dashboard development, KPI development
Responsibilities
Design, implement, and maintain SOPs and business workflows; Own and manage the business process governance framework; Serve as a neutral coordinator to drive alignment and resolve cross-functional challenges; Monitor adherence to policies and procedures; Partner with department leaders to identify inefficiencies and develop process improvement initiatives; Lead cross-functional working sessions and project teams; Coordinate interdepartmental initiatives; Develop and maintain operational dashboards and reporting; Establish and track shared KPIs; Evaluate business processes related to new initiatives and systems.
Seniority
Manager, hands-on leadership