Fashion Support Consultant (Italian-speaking) – On-site MX02

cnx

ESP Barcelona - C/ de la Selva de Mar, 129💼 Full-time💰 $18,900–$18,900🗓 2025-09-10 → 2026-09-27

Core

Handle incoming customer calls from boutiques and shops to resolve demands and provide sales support.

Role type

Customer Support Consultant (Sales Support)

Builds

Customer service interactions and sales leads for fashion retail clients

Domain

Fashion retail / Customer Support

Deliverable

client delivery

Required skills

Italian (proficient/bilingual), English (advanced), sales techniques (up-/cross-selling, objection handling), customer qualification, IT platforms (Windows/MS Office)

Preferred skills

Customer-driven mindset, opportunistic in creating sales leads

Responsibilities

Take incoming customer calls from boutiques and shops, log call details onto call management systems, maintain service and product knowledge, ensure contractual SLA is maintained

Seniority

Entry-level to Junior

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