ETF Servicing Operations
Core
Support North American ETF servicing across the primary market lifecycle, including creation/redemption order processing, basket production, and settlement activities.
Role type
Mid-level ETF operations product analyst
Builds
Accurate ETF execution, operational controls, and process enhancements for primary market workflows
Domain
Financial services / ETF operations
Required skills
ETF operations experience, primary market workflow knowledge, operational data reconciliation, process improvement, issue resolution, Excel proficiency, systems testing support
Preferred skills
Transfer agency experience, fund accounting background, custody operations knowledge, root cause analysis
Technologies
Excel, operational systems
Responsibilities
Oversee day-to-day ETF servicing activities, monitor workflow milestones and investigate exceptions, coordinate with internal and external teams, produce and reconcile operational data, maintain procedures and operating guides, execute ETF-specific controls, partner with technology teams on enhancements
Seniority
Mid-level, hands-on IC