Director, Commercial AI Orchestration Architect
Core
Design and own the end-to-end architecture for an enterprise agentic orchestration capability that dynamically coordinates personalized HCP engagement across field and non-personal channels.
Role type
Director, Agentic Commercial Orchestration Architect
Builds
A reusable, BMS-owned orchestration foundation for customer journey generation and execution
Domain
Healthcare commercial technology / Agentic AI / Multi-agent systems
Deliverable
production ML models | product features
Required skills
Multi-agent architecture design, agent orchestration patterns, agent frameworks (LangGraph, Semantic Kernel, AutoGen, LangChain), Model Context Protocol (MCP), context engineering, rules engines, decisioning methods (contextual bandits, reinforcement learning), LLMOps, MLOps, secure enterprise integrations, configuration-driven architecture
Preferred skills
Experience with CRM and commercial data products integration, human-in-the-loop controls, adversarial testing, semantic modeling for HCP context
Technologies
LangGraph, Semantic Kernel, AutoGen, LangChain, MCP, OAuth 2.0, API gateways
Responsibilities
Define agent architecture, tool access, and decision rights; establish engineering standards and evaluation frameworks; translate commercial guardrails into configurable rules; ensure explainability and auditability of agent actions; manage knowledge transfer to BMS; design closed-loop optimization and feedback mechanisms
Seniority
Director, strategic program ownership with hands-on architectural definition