Director, Commercial AI Orchestration Architect
Core
Design and own the end-to-end architecture for an enterprise agentic orchestration capability that dynamically coordinates personalized HCP engagement across field and non-personal channels.
Role type
Director, Agentic Commercial Orchestration Architect
Builds
A reusable, BMS-owned orchestration foundation for customer journey generation and execution
Domain
Healthcare / Commercial AI / Multi-agent Systems
Deliverable
production ML models
Required skills
Multi-agent architecture design, Agent frameworks (LangGraph, Semantic Kernel, AutoGen, LangChain), Context engineering, Rules engines and constraint-based decisioning, LLMOps and MLOps practices, Explainable and auditable decisioning, Secure enterprise integrations, Configuration-driven architecture
Preferred skills
Next-best-action and journey optimization experience, Mathematical optimization and reinforcement learning, Closed-loop orchestration design, Human-in-the-loop controls
Technologies
LangGraph, Semantic Kernel, AutoGen, LangChain, Model Context Protocol (MCP), OAuth 2.0, API gateways
Responsibilities
Define agent architecture, tool access, and interaction patterns; Establish engineering standards and evaluation frameworks; Translate commercial guardrails into configurable orchestration rules; Ensure knowledge transfer and BMS ownership of the capability; Design secure integrations with CRM and channel-execution platforms
Seniority
Director, strategic program ownership with hands-on architectural authority
