Director, International Predictive Customer Engagement (IPCE)
Core
Leads an analytics organization to transform customer engagement in international markets through advanced AI, predictive modeling, and omnichannel orchestration.
Role type
Director, International Predictive Customer Engagement (IPCE)
Builds
Enterprise-wide AI/ML capabilities and scalable engagement solutions for international commercial leadership.
Domain
Pharmaceutical / AI & Machine Learning
Deliverable
production ML models
Required skills
Strategic leadership, global team management, predictive modeling, machine learning, GenAI, omnichannel marketing analytics, CRM integration, Python, SQL, Tableau/Power BI, TensorFlow, Pytorch, Scikit-learn
Preferred skills
MBA, pharmaceutical industry experience, agentic AI, explainable AI
Technologies
Python, R, SQL, Tableau, Power BI, MS Office Suite, Scikit-learn, TensorFlow, Pytorch
Responsibilities
Define and execute international strategy for predictive customer engagement; Establish roadmap for AI/ML, GenAI, and omnichannel orchestration; Drive measurable business outcomes through predictive models; Lead and scale a globally distributed data science organization; Serve as primary bridge between analytics and commercial leaders; Drive development and deployment of predictive models and AI solutions
Seniority
Director, strategic leadership & global team scaling
