Sr Lead Support Engineer
Core
Lead production stability for Wealth Management applications, managing incidents, driving continuous improvement, and collaborating with development teams in an Agile environment.
Role type
Senior Lead Production Support Engineer (Java/Cloud)
Builds
Wealth Management business applications and operations
Domain
Financial Services / Banking
Required skills
Java, J2EE, Cloud Computing (IaaS/PaaS/SaaS), RESTful interfaces, Git, Gradle, Maven, Spring Boot, Oracle PL/SQL, ITIL, Agile/XP, Incident/Problem/Change Management, Root Cause Analysis, Leadership
Preferred skills
SRE experience, DevOps experience, Microservices architecture knowledge
Technologies
Java, J2EE, Pivotal Cloud Foundry, Spring Batch, React.js, Node.js, Oracle PL/SQL, Bootstrap, CSS3, HTML4
Responsibilities
Lead production stability efforts and prevent production issues; Manage and coordinate on-call support for high/critical incidents including weekends; Drive Change/Incident/Problem Management processes; Provide leadership and guidance to junior staff; Analyze root cause and assist in efficient resolution of production issues; Consult with business unit partners to solve business problems.
Seniority
Senior, hands-on IC with leadership responsibilities