ETF Servicing Operations
Core
Oversee day-to-day ETF servicing activities across the primary market lifecycle, including creation/redemption order processing, basket production, and settlement support.
Role type
ETF Operations Product Manager
Builds
Accurate execution of ETF primary market workflows and operational controls
Domain
Financial Services / ETF Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ETF operations experience, primary market workflow knowledge, process reconciliation, issue resolution, Excel proficiency, systems testing support
Preferred skills
None stated
Technologies
Excel
Responsibilities
Oversee day-to-day ETF servicing activities, monitor workflow milestones and investigate exceptions, coordinate with internal and external teams to resolve issues, produce and reconcile operational data, maintain procedures and operating guides, execute ETF-specific controls, partner with technology teams on enhancements, drive continuous improvement through metrics
Seniority
Mid-level, hands-on IC