Manager - Infrastructure Control Operator (ICO)
Core
Manage and oversee Infrastructure Control Operator (ICO) team operations to ensure adherence to internal risk frameworks, infrastructure standards, and regulatory requirements.
Role type
Senior IC Manager - Infrastructure Control Operations
Builds
Control compliance and risk mitigation frameworks for global wealth management and banking services
Domain
Financial Services / Risk Management / Infrastructure Compliance
Deliverable
dashboards & analysis
Required skills
Team leadership and oversight, Control execution and testing, Audit support (SOX/SOC), KPI/KRI tracking, Risk escalation, Documentation and playbook creation, Microsoft 365 Copilot agent management
Preferred skills
Service-Now, Power BI, Control monitoring tools, Process re-engineering, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC)
Technologies
Microsoft 365 Copilot, Service-Now, Power BI
Responsibilities
Supervise day-to-day operations of the ICO team, Execute routine Business-As-Usual control operations, Prepare periodic reports on control operations and exceptions, Facilitate internal and external audits, Monitor control performance and escalate concerns
Seniority
Senior, hands-on IC with team leadership