Project Support Mgr.
Core
Manage project implementation, timelines, and deliverables for client programs in the healthcare/pharmaceutical sector, ensuring service delivery meets client needs and business requirements.
Role type
Senior Project Manager (Healthcare/Pharma)
Builds
Client programs, project deliverables, and operational reports for life sciences clients.
Domain
Healthcare, Pharmaceuticals, Clinical Research Services
Required skills
Project lifecycle management, timeline and risk analysis, cross-functional team leadership, client communication, program forecasting, documentation management, data trend analysis, stakeholder coordination
Preferred skills
Knowledge of pharmaceutical landscape, copay or patient assistance programs
Technologies
Reporting tools, web-based products
Responsibilities
Define service delivery expectations and manage client needs, create and manage project timelines per contracts, coordinate client training on reporting tools, lead client and internal status meetings, develop project plans with strategies and risk analysis, manage projects from inception to end of life cycle, proactively escalate and resolve operational risks, maintain project documentation, assist in creating Customer Requirement Documents, interpret data trends, and provide program forecasting for billing.