Infra Test Delivery Digital Lead
Core
Lead test delivery strategy and execution for Digital Services Infrastructure and End User Computing (EUC) projects, ensuring quality delivery of patches, upgrades, and integrations for global banking clients.
Role type
Senior IC Infrastructure Test Delivery Lead
Builds
Production-ready infrastructure changes and EUC environments (Desktop OS, VDI, Messaging, Browser upgrades)
Domain
Financial Services / IT Infrastructure & End User Computing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test strategy definition, automated testing frameworks, infrastructure administration, change management, root cause analysis, team leadership, project management, SLA/SLO management, virtualization concepts, network connectivity management
Preferred skills
Copilot AI knowledge, Avaya to Cisco migration testing, mobility management (Android/iOS), certification testing
Technologies
O365, Windows as a Service, Lotus Notes/Exchange, Citrix, VDI (on-prem/cloud), Chrome/Edge, Control-M, Dynatrace, Splunk, Grafana, ServiceNow, Azure, Zscaler, SharePoint, Avaya, Cisco
Responsibilities
Define and execute infrastructure test strategies for EUC changes; manage program demand intake, schedules, and risks; mentor the test delivery team; perform root cause analysis for production stability; ensure adherence to testing best practices; lead capacity planning and talent growth for the delivery team.
Seniority
Senior, hands-on IC with team leadership