Senior Manager, Relationship Management, HFS
Core
Lead a Hedge Fund Services team responsible for valuation, profit and loss reporting, pricing substantiation, positional risk reporting, and client relationship support.
Role type
Senior Manager, Product Control and Relationship Management
Builds
Valuation and risk reporting processes, client service delivery, and team capacity
Domain
Hedge Fund Services / Wealth Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Hedge Fund Services expertise, product control, fund administration, relationship management, team leadership, performance management, talent development, policy design, workflow optimization, complex issue resolution
Preferred skills
Industry qualification, strong functional and industry knowledge, technical skills, systems knowledge
Technologies
None explicitly stated
Responsibilities
Manage day-to-day activities for the Hedge Fund Services Product Control and Relationship Management team, including work allocation, prioritization, and delivery timelines; Oversee valuation, profit and loss reporting, pricing substantiation, and positional risk reporting processes; Lead staffing, performance management, career development, salary administration, and disciplinary processes; Assign client accounts to relationship managers based on service needs, relationship complexity, and team capacity; Partner with sales teams, relationship managers, internal groups, and senior stakeholders to anticipate client needs and resolve issues; Prepare and present consolidated quarterly reporting on new business progress, client activity, and team results; Monitor client profitability by assessing market conditions, identifying cross selling opportunities, and supporting pricing decisions; Recommend policy updates, redesign workflows, and resolve complex issues that require sound judgment across multiple disciplines; Execute strategic business priorities while balancing operational requirements, client service expectations, and process improvement opportunities
Seniority
Senior Manager, hands-on leadership with team development