QUALITY AUDITOR
Core
Reviews daily work output to ensure accuracy and adherence to specifications, providing feedback and driving error correction for service delivery teams.
Role type
Quality Auditor (Service Delivery)
Builds
Process improvements and quality assurance reports for client-facing service teams
Domain
Clinical research services / Life sciences
Deliverable
dashboards & analysis
Required skills
Auditing, report preparation, process documentation, error analysis, stakeholder presentation, coaching, dispute resolution
Preferred skills
Quality Assurance experience in pharmaceutical or technical areas, night shift availability
Technologies
Sprout, PSA, Team Utilization Tracker
Responsibilities
Review daily work for accuracy and compliance, prepare QA reports, organize process documents, conduct audits, coach new hires, resolve audit disputes, analyze client performance, present to stakeholders
Seniority
Entry-level to Mid-level