Product Operations, Senior Associate- Patient Experience
Core
Senior Product Operations Associate supporting feature delivery, governance, and operational consistency for patient experience offerings (mobile app, messaging, telehealth) within the athenaOne portfolio.
Role type
Senior IC Product Operations Associate
Builds
Patient-facing healthcare features and workflows
Domain
Healthcare Technology / Digital Health
Deliverable
product features
Required skills
Product lifecycle management, cross-functional coordination, data analysis for decision support, AI tool utilization, agile methodologies, stakeholder influence
Preferred skills
Patient engagement workflows, healthcare technology experience, AI/automation tool expertise
Technologies
AI tools (Claude, GPT, Codex)
Responsibilities
Partner with product managers to support feature delivery from idea to general availability; Surface risks, trends, and portfolio insights to inform decision-making; Coordinate cross-team and portfolio dependencies; Support alpha, beta, and release readiness activities; Analyze portfolio data to identify risks, tradeoffs, and opportunities; Identify recurring issues and share insights to improve team processes.
Seniority
Senior, hands-on IC