Veterinary Customer Service Representative 2
Based in United States
Core
Provide front-line client services and handle routine to complex medical emergency situations for clients, customers, clinicians, and colleagues at a veterinary hospital.
Role type
Customer Service Representative (Veterinary)
Builds
Front-line support for the Small Animal Reception team
Domain
Healthcare / Veterinary Medicine
Deliverable
client delivery
Required skills
Medical terminology, customer service principles, money handling, computer system data entry, problem resolution
Preferred skills
2-4 years of relevant experience
Responsibilities
Respond to routine, complex, and medical emergency situations; Answer and direct internal and external calls; Create accurate admitting information; Maintain safe money handling practices
Seniority
Entry-level to Mid-level