Sales Development Representative
Core
Provides administrative and operational support to internal and external sales teams by managing quotes, contracts, and customer inquiries.
Role type
Sales Support Specialist
Builds
Sales quotes, contracts, RFP/RFI responses, and sales demonstration tools
Domain
Sales Operations / Customer Support
Deliverable
product features
Required skills
quote preparation, contract management, RFP/RFI response, sales presentation delivery, customer troubleshooting, data system navigation, issue summarization
Preferred skills
none stated
Technologies
none stated
Responsibilities
Prepare quotes, contracts, and RFP/RFI responses; Maintain quote documentation with accurate pricing and configurations; Maintain sales demonstration tools and applications; Develop and deliver sales presentations and/or trainings; Assist customers in person, by phone, email, or live chat to diagnose product/service issues; Troubleshoot problems and assist customers to understand product/service failures; Identify and summarize moderately complex issues for management review
Seniority
Individual Contributor