Associate Triage Analyst
Core
Monitor security events for Proofpoint's PCMS customers, escalate necessary incidents, and assist with reporting and alerting improvements.
Role type
Associate Triage Analyst (Managed Services)
Builds
Operational checks and incident escalation for cloud-native security platforms
Domain
Cybersecurity / Information Protection
Deliverable
dashboards & analysis
Required skills
Data analysis, Customer service, Microsoft Excel, Team collaboration
Responsibilities
Monitor events for PCMS customers, Escalate necessary events to clients via approved paths, Assist with metrics and reporting from security platforms, Assist with improvement of monitoring and alerting for clients
