Program Manager, New Student Success
Core
Design and deliver workshops, community events, and individual support to help transfer and new network students transition to and succeed at Northeastern University.
Role type
Program Manager, Student Success
Builds
Student success workshops, community programming, and proactive support initiatives
Domain
Higher Education / Student Affairs
Deliverable
product features
Required skills
Workshop design and facilitation, individual student counseling, event planning, cross-functional collaboration, data tool proficiency (Excel), confidentiality management
Preferred skills
Master's degree in higher education or related field, 1-3 years of student support experience, familiarity with Navigate360
Technologies
Excel, Navigate360
Responsibilities
Design and host transition workshops (e.g., Transitions series, Transfer Thursdays), conduct individual meetings to guide student navigation of resources, coordinate community-building events, support proactive outreach to flagged students, manage center communications and operations
Seniority
Mid-level, hands-on IC