Product Lifecycle Platform Administration Manager
Core
Administer and optimize the Product Lifecycle Management (PLM) platform, managing configuration, workflows, security, releases, and vendor relationships to support healthcare product and benefit lifecycle processes.
Role type
Senior IC platform administration manager (PLM)
Builds
Centralized PLM platform supporting product and benefit lifecycle governance, data stewardship, and operational workflows for healthcare organizations.
Domain
Healthcare / Managed Care / Product Lifecycle Management
Required skills
Enterprise application administration, workflow and business process management, user security and access governance, configuration management, release and change management, reporting and analytics, vendor coordination, product lifecycle management concepts, data governance, systems thinking
Preferred skills
Pega Product Composer System (PCS) administration, healthcare/managed care domain expertise, regulatory process support, Lean/Six Sigma/Agile/Product Management/Pega certifications
Technologies
PLM platforms (Pega PCS), Microsoft Office Suite
Responsibilities
Configure and maintain platform settings, workflows, security models, and metadata; Administer user provisioning, roles, and access reviews; Coordinate platform releases, upgrades, and patches; Manage vendor relationships and support escalations; Develop training materials and maintain administration documentation; Monitor platform data health, workflow integrity, and utilization metrics; Provide advanced support and act as primary escalation point for platform issues.
Seniority
Senior, hands-on IC
