Director, Operations-III
Core
Oversee all operational functions, projects, construction, and contracted services at a shopping center to maximize customer experience and tenant sales.
Role type
Senior IC operations director (retail property management)
Builds
Shopping center operations, capital projects, and maintenance programs
Domain
Retail real estate / Property management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (property maintenance and operations)
Required skills
Capital planning, preventative maintenance management, budget management, contractor oversight, safety compliance (OSHA/ADA/EPA), emergency management, vendor invoice processing, strategic planning, blueprint reading, staff leadership
Preferred skills
Construction management, lease knowledge, energy plan implementation
Technologies
CAD, Excel, online order systems
Responsibilities
Develop 5-year capital plans, oversee preventative maintenance programs, manage property operating expenses within budget, conduct daily property inspections, manage third-party contracted services, lead maintenance staff, ensure public safety and risk management, resolve escalated customer complaints, prepare operational budgets, assist in emergency management planning
Seniority
Senior, hands-on IC