Digital Solutions Analyst, AI and Digital Enablement
Core
Identify, activate, and enable the adoption of AI-enabled and enterprise digital tools to drive operational efficiency for university staff.
Role type
Digital Solutions Analyst (AI and Digital Enablement)
Builds
Practical digital workflows and enablement assets for university operational leaders
Domain
Higher Education / Enterprise Productivity & AI Tools
Deliverable
product features
Required skills
Business analysis, process mapping, solution documentation, training delivery, stakeholder engagement, requirements gathering, workflow redesign
Preferred skills
Familiarity with Microsoft Copilot, configuration of enterprise tools, UAT execution
Technologies
Microsoft 365, Teams, SharePoint, OneDrive, Forms, Microsoft Copilot
Responsibilities
Lead discovery conversations to identify opportunities for AI-enabled workflow reengineering; Deliver direct enablement through role-based demonstrations and office hours; Create and maintain solution artifacts including process maps and documentation; Execute testing and validation activities for new tools; Develop enablement materials such as job aids and quick-start guides; Support intake, triage, and issue resolution for digital tools
Seniority
Mid-level, hands-on IC
