Director, Operations-III
Core
Oversee all operational functions, projects, construction, and contracted services at a shopping center to maximize customer experience and tenant sales.
Role type
Senior IC operations director (commercial real estate)
Builds
Shopping center assets and services
Domain
Commercial real estate / Retail operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Capital planning, preventative maintenance management, budget management, vendor contract negotiation, safety compliance (OSHA/ADA/EPA), construction oversight, staff leadership, blueprint reading, emergency management
Preferred skills
Knowledge of leases, condition assessment, strategic planning
Technologies
CAD, Excel, online order systems
Responsibilities
Develop 5-year capital plans, manage property operating expenses within budget, oversee preventative maintenance and repair programs, conduct daily property inspections, manage third-party contracted services, lead maintenance staff, ensure public safety and risk management, resolve escalated customer complaints, prepare operational budgets, assist General Manager with profit center margins.
Seniority
Senior, hands-on IC