Representative, Guest Services
Core
Front-line customer service and sales agent at a shopping outlet, serving guests and retailers.
Role type
Guest Services Representative
Builds
Guest services operations and sales initiatives for Simon Premium Outlets
Domain
Retail / Shopping Center
Deliverable
product features
Required skills
customer service, sales, cash handling, financial reconciliation, guest inquiry resolution, tourism program execution, data capture
Preferred skills
articulate communication, professional appearance, flexibility
Technologies
POS systems
Responsibilities
Provide high-quality service to guests and retailers, sell gift cards and payment products, manage daily financial deposits and reconciliation, maintain marketing displays and signage, respond to guest inquiries, execute tourism and VIP shopper programs, support team projects
Seniority
Entry-level, individual contributor