Technical Advisor & Tech Support
Core
Provide technical support, conduct electronics repairs, and assemble kits for Chuck E. Cheese and Peter Piper Pizza field operations.
Role type
Senior IC electronics repair and technical support technician
Builds
Repaired electronics inventory, assembled sound/kit assemblies, maintained technical documentation and support website
Domain
Consumer electronics repair and field operations support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
soldering, mechanical aptitude, CAD/3D file creation, electronics repair, data entry, telephone support, inventory management
Preferred skills
bench technician experience, customer service
Technologies
Word, Excel, CAD software
Responsibilities
Conduct quality repairs on electronics inventory, provide technical phone support, assemble sound and kit assemblies, maintain technical manuals and schematics, process shipping and receiving of exchange parts, assist with CAD file creation for 3D print projects
Seniority
Mid-level, hands-on IC