Service Technician (Preventative Maintenance)
Core
Field-based technician delivering preventative maintenance, inspections, validation, calibration, and testing on dental equipment (treatment units, compressors, suction units, sterilisers) to ensure reliability, safety, and compliance for healthcare practices.
Role type
Senior IC field service technician (dental/medical equipment)
Builds
Operational reliability and safety compliance for dental treatment units, plant room compressors, suction units, and sterilisers
Domain
Healthcare equipment maintenance (Dental/Medical)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical, electrical, or electronic aptitude; Field service experience; Equipment risk identification; Compliance documentation; Customer education; Safety adherence
Preferred skills
Restricted Electrical Licence; Testing and Tagging accreditation; Manufacturer steriliser service training (Melag/MOCOM); CRM software experience
Technologies
MS Office; Salesforce
Responsibilities
Deliver scheduled preventative maintenance services; Perform inspections, servicing, validation, calibration, and testing; Identify equipment risks and remedial repair requirements; Document maintenance findings and compliance outcomes; Escalate repair and replacement opportunities; Educate customers on equipment operation and best practices; Ensure safe and professional completion of all service activities
Seniority
Mid-level, hands-on IC
