Field Application Specialists
Core
Designing and proposing laboratory automation systems tailored to customer needs, delivering product presentations and demonstrations, and responding to technical inquiries to support customers in solving challenges and achieving reliable operation.
Role type
Field Application Specialist (FAS)
Builds
Laboratory automation systems and workflows for life sciences and diagnostics customers
Domain
Life sciences, diagnostics, biotechnology, laboratory automation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Laboratory automation system design, product demonstration, technical training, customer support, market intelligence gathering, documentation creation, sales support, workflow optimization
Preferred skills
Laboratory automation hands-on experience, cell-based assays, protein analysis, genomic/genetic analysis, VBScript programming
Technologies
Salesforce (SFDC), Microsoft Teams, VBScript
Responsibilities
Develop and refine automation programs to support implemented systems; Partner with sales to propose solutions and deliver demos; Conduct customer training and seminars; Escalate issues to QA and collaborate with global technical support; Create technical documentation and application notes.
Seniority
Mid-level, hands-on IC
